Terms of Sales
Service Client
Our customer service is at your disposal to answer all your questions. We are committed to providing you with the highest quality service to ensure your satisfaction. Please do not hesitate to contact us if you have any questions.
We make it a point of honor to provide personalized follow-up for each and every one of our customers. Your trust is our priority, which is why we do our utmost to offer you a smooth and pleasant shopping experience.
Privacy and Security
The confidentiality and security of your personal information is of paramount importance to us. We take all necessary measures to protect your data. Our privacy policy details exactly how we use, store and protect your information.
We value the trust you place in us. That's why we're committed to providing you with a secure and transparent shopping experience on our site.
Terms of sales
1. Scope of application
These general terms and conditions of sale apply to all orders placed on the PRACTICALL website, managed by Arsène LAURENT, micro-entrepreneur whose registered office is located at 2 rue du Faubourg Saint Jean, 43000 Le Puy-en-Velay, France. These conditions govern the contractual relationship between PRACTICALL and its customers.
2. Products
The products offered for sale are those listed on the PRACTICALL site at the time of consultation of the site by the customer. Photographs of products are for illustrative purposes only and are not contractually binding.
3. Prices
Product prices are quoted in euros, inclusive of all taxes. Delivery charges are extra and are specified when the order is validated. PRACTICALL reserves the right to modify its prices at any time, while guaranteeing the customer the application of the tariff in force at the time of the order.
4. Order
The customer places his or her order online on the PRACTICALL site after having filled his or her shopping cart and provided the information required for delivery. Validation of the order implies acceptance of these GCS. PRACTICALL confirms the order by e-mail, indicating the order details and delivery information.
5. Delivery
Products are delivered to the address indicated by the customer at the time of ordering. Delivery times are 8 to 15 working days from order confirmation. In the event of unusual delays, the customer will be informed by e-mail.
6. Payment
Payment is made online by credit card via a secure platform. The total amount of the order is debited when the order is validated by the customer.
7. Right of withdrawal
In accordance with current legislation, the customer has a period of 30 days from receipt of the products to exercise his/her right of withdrawal, without having to justify his/her reasons or pay any penalties, with the exception of the return costs, which remain at the customer's expense.
8. Customer service
For any questions or complaints, PRACTICALL's customer service can be contacted by e-mail at shoppracticall@gmail.com or by telephone at 0744517909 (Monday to Friday, 9am to 6pm).
9. Disputes and applicable law
In the event of a dispute, the parties will endeavor to find an amicable solution. Failing this, any dispute relating to these GCS will be submitted to the competent jurisdiction in accordance with French law.
Signed in Le Puy-en-Velay, on 20/06/2024.
Means of payment
- Bank card
- PayPal
- Payments by bank transfer